Privacy Policy
LAST UPDATE: January 2025

INTRODUCTION

Thank you for choosing to be part of the CHULAVISTA INVESTMENTS community! Here at CHULAVISTA INVESTMENTS, we take privacy very seriously. Through this Privacy Policy, we are going to explain to you what information we collect, how we use it, and what rights you have in relation to it; take some time to read it carefully.

If there are any terms in this Privacy Policy that you do not agree with, or if you have any questions or concerns about our policy or our practices with regards to your personal information, please contact our Privacy Officer at digitalrights@chulavistainvestments.io.

This Privacy Policy applies to all information collected through our websites (https://www.chulavistainvestments.com/en/), mobile applications (“Apps”), products, services, sales, marketing, or events (we refer to them collectively in this Privacy Policy as the “Services”).

If you are a U.S. consumer and have a financial product or service with us, we will use and share any information that we collect from or about you in accordance with our U.S. Consumer Privacy Notice. Check our Notice to learn how we use and share your personal information.

CHULAVISTA INVESTMENTS reserves the right to modify this Privacy Policy at any time, and when required by law, we will notify you of changes to this Privacy Policy. If we make any material changes, we will notify you by email (sent to the email address specified in your account) or by means of a notice on our Services before the change takes effect.

Summary

• Introduction

• What information do we collect?

• How do we use your information?

• Who will your information be shared with?

• Do we use cookies and other tracking technologies?

• How do we handle your social logins?

• Is your information transferred internationally?

• What is our stance on third-party websites?

• How long do we keep your information?

• How do we keep your information safe?

• Do we collect information from minors?

• What are your privacy rights?

• Do we make updates to this Privacy Policy?

• How can you contact us about this Privacy Policy?

WHAT INFORMATION DO WE COLLECT?

2.1 Personal information (PI) you voluntarily disclose to us.

→ In Short: We collect the personal information you provide to us, such as name, date of birth, full address, contact information, passwords and security data, payment information, and social media login data.

We collect personal information that you voluntarily provide to us, both during online and offline activities, such as when registering on our website or in our Apps, expressing an interest in obtaining information about us or our Services, when participating in activities on our platform (such as posting messages in our online forums or entering competitions, contests, or giveaways), events, or otherwise contacting us.

The personal information that we collect depends on the context of your interactions with us and the Services, the choices you make, and the products and features you use.

The personal information we collect can include the following:

• Name and contact data: When you create an account or use our Services, we, or our providers acting on our behalf, may collect the following types of information to comply with our legal obligations: your name, date of birth, social security number, driver identification number, personal identification number, address, telephone, email, full bank account details and/or credit card numbers that you link to your CHULAVISTA INVESTMENTS account or enter when you use CHULAVISTA INVESTMENTS Services, and your country and state of residence. CHULAVISTA INVESTMENTS will use this information to satisfy your requests and provide the corresponding Services.

• Credentials: We collect passwords, password hints, and similar security information used for authentication and account access.

• Transaction data: CHULAVISTA INVESTMENTS collects transaction details related to your use of our Services, including the type of service requested, the date and time the service was provided, your financial account information, the amount charged, and other details related to the transaction.

• Social Media login data: We provide you with the option to register using social media account details, like your Facebook, Google, or other social media account; if you choose to register in this way, we will collect the information described in the section called “Social Logins” below.

All personal information that you provide to us must be true, complete, and accurate, and you must notify us of any changes to such personal information.

HOW DO WE USE YOUR INFORMATION?

→ In Short: We use personal information to create, develop, operate, deliver, and improve our services, content, and advertising, as well as for loss prevention and fraud prevention purposes.

We use personal information collected via our Services for a variety of business purposes described below:

• Legitimate business interests (“Business Purposes”);

• In order to enter into or perform a contract with you (“Contractual Reasons”);

• For compliance with our legal obligations (“Legal Reasons”).

We use the information we collect or receive for the following purposes:

• Account Creation: We use your full name and basic contact data, national identifiers, and your credentials or your Social Media login data (as applicable) to facilitate account creation and the account login process.

• Identity Verification: We use your full name, basic contact data, national identifiers, geolocation data, and information collected from other sources, such as our identity verification partners, in order to verify your identity.

• Marketing: We use your full name, basic contact data, and geographic location to send you marketing and promotional communications.

• Account administration: We use your full name and basic contact data, your financial and transaction data, and automatically collected data to send you administrative information.

• Performance of the Services: We use your full name and basic contact data, your financial and transaction data, and automatically collected data to provide our Services to you.

• Targeted Advertising: We use your basic contact data, e-mail address, and location to deliver you targeted advertising.

• Safety and Security: We use your full name and basic contact data, national identifiers, your financial and transaction data, and information collected from other sources to protect our Services.

WHO WILL YOUR INFORMATION BE SHARED WITH?

→ In Short: We share information to comply with laws, to protect your rights, and to fulfill business obligations.

We take care of allowing your personal information to be accessed only by those who reasonably need it to perform their tasks and duties and share it with third parties who have a legitimate purpose to access it.

CHULAVISTA INVESTMENTS may share your information with third-party identity verification services, compliance partners, vendors, consultants, service providers, and regulatory authorities as required by law.

HOW CAN YOU CONTACT US ABOUT THIS PRIVACY POLICY?

If you have questions or comments about this Privacy Policy, email our Privacy Officer at digitalrights@chulavistainvestments.io or send us a letter at:

CHULAVISTA INVESTMENTS.
1517 Salvia Dr, Pharr, TX 78577-5473